Canada
USA
Japan
Our Service
Our Service
What They Say About Our Pre-sales Service
With outstanding performance in product quality, on-time delivery,
service attitude, price rationality, technical support and innovation ability, we are trusted our strategic partner.
We look forward to continuing to maintain a good cooperative relationship in future cooperation, common development and win-win results
Extracted From Customer
FISKARS
What They Say About Our Pre-sales Service
Suppliers can deliver the goods strictlyaccording to the delivery date agreedinthe contract, with few delays. Even in theface of some unforeseendifficulties. thevcan communicate with us in time andtake effective solutions tominimize theimpact on our production schedule
Extracted From Customer
BOND
What They Say About Our Pre-sales Service
The supplier’s sales team and customer service staffare enthusiastic andprofessional, and can respondquickly to our questions and needs, andprovidesatisfactory answers and solutions.During the cooperation process.you can take theinitiative to communicate with us, understand oubusinessdevelopment and changes in needs, andprovide us with targeted suggestionsand serviceimprovement measures
Extracted From Customer
OREGON
What They Say About Our Pre-sales Service
Suppliers focus on product development andinnovation,andcontinuously introduce newproducts and solutions to meet complexmarketchanges and customer needs
Extracted From Customer
STANLEY
What Green Guard offer After-Sales Service
What Green Guard offer After-Sales Service
Contact and Rapid response
- Hot line#400-811-8033
- cathy@greenguard.com.cn
- Wechat +86 13824705458
- Direct line#+86 760-86738696
Suggestions
- Green Guard welcomes the supervision and
- suggestions from all customers and the society.
- Making good products is the top priority.
- Be responsible for customers and continuously
- improve the customer experience.
The sale is not the end The service has just begun
Technical support
- Understand the pain points and demands
- of customers, and solve problems,
- give feedback pertinently with 24hours
Quality and complaint
- In order to better solve the problem, please explain the quality problem you encountered in detail,
- including specific symptoms, time of occurrence and usage scenarios, etc
- We will start the investigation process immediately and arrange for professionals to test and evaluate the product, and are expected to provide you with a
- satisfactory answer and solution within 【specific time】.
Factory location
Factory location
FAQ
FAQ
There will be some questions for you to answer, if you have other questions, please leave a message to us ,we will deal with them as soon as possible.
Q: What kind of currency you will offer ?
in USD, RMB, €
Q: How can I get the Cata.
For more option ?
as below link
Q: What's the MOQ, Lead time,
Loading port etc.
A: For common, we usually offer 2000pcs as our MOQ but will adjust based on each case. Lead time 50-60 in low season Lead time 60-70 in peak season Loading port:China port or HCM of Vietnam we could adjust the loading port as customer demand.
Q: Can you support OEM/ODM
business model ?
A: Yes, supported There are different MOQ standard for detailed business case sales will quote prices accordingly based on different demands
A: BSCI, Wal-mart aduit, Sedex etc.
A: Yes, Any kinds of transit shiipping way will be respected and we will negotiate with you detailed.
A: Different countries have different testing requirements. We will specifically understand your testing requirements during communication.
REQUEST A CALL BACK
OUR SALES ALWAYS HELP YOU
Would you like to speak to one of our sales over the phone ? Just submit your request and we will get in touch with you shortly. You can also email us as your prefer.
Souhaitez-vous parler à l’une de nos ventes par téléphone? Il suffit de soumettre votre demande et nous vous contacterons sous peu Vous pouvez également nous envoyer un e-mail comme vous préférez
