Our Service
Our Service

What They Say About Our Pre-sales Service




With outstanding performance in product quality, on-time delivery,
service attitude, price rationality, technical support and innovation ability, we are trusted our strategic partner.
We look forward to continuing to maintain a good cooperative relationship in future cooperation, common development and win-win results
Extracted From Customer
FISKARS



What They Say About Our Pre-sales Service




Suppliers can deliver the goods strictlyaccording to the delivery date agreedinthe contract, with few delays. Even in theface of some unforeseendifficulties. thevcan communicate with us in time andtake effective solutions tominimize theimpact on our production schedule
Extracted From Customer
BOND



What They Say About Our Pre-sales Service




The supplier’s sales team and customer service staffare enthusiastic andprofessional, and can respondquickly to our questions and needs, andprovidesatisfactory answers and solutions.During the cooperation process.you can take theinitiative to communicate with us, understand oubusinessdevelopment and changes in needs, andprovide us with targeted suggestionsand serviceimprovement measures
Extracted From Customer
OREGON



What They Say About Our Pre-sales Service




Suppliers focus on product development andinnovation,andcontinuously introduce newproducts and solutions to meet complexmarketchanges and customer needs
Extracted From Customer
STANLEY



What Green Guard offer After-Sales Service
What Green Guard offer After-Sales Service

Contact and Rapid response
- Hot line#400-811-8033
- cathy@greenguard.com.cn
- Wechat +86 13824705458
- Direct line#+86 760-86738696


Suggestions
- Green Guard welcomes the supervision and
- suggestions from all customers and the society.
- Making good products is the top priority.
- Be responsible for customers and continuously
- improve the customer experience.
The sale is not the end The service has just begun
Technical support
- Understand the pain points and demands
- of customers, and solve problems,
- give feedback pertinently with 24hours


Quality and complaint
- In order to better solve the problem, please explain the quality problem you encountered in detail,
- including specific symptoms, time of occurrence and usage scenarios, etc
- We will start the investigation process immediately and arrange for professionals to test and evaluate the product, and are expected to provide you with a
- satisfactory answer and solution within 【specific time】.
Factory location
Factory location

